Multi-Carrier Shipping Software Alsendo connects your store, carriers, and shipment management system within a single platform. Orders are automatically routed to the right courier – according to rules you define yourself. No switching between carrier panels and no separate IT implementation for each courier company. Get a free quote View integrations One API integration – instead of a separate implementation for each carrier. Automatic allocation – cost, time, and quality rules instead of manual decisions. One dashboard – labels, statuses, returns, and invoices in one place. Group scale – over 8 million parcels a month and 400+ ready-made integrations. Trusted by More than 100,000 companies use Alsendo's solutions – from online stores to retail chains and marketplaces. What is multi-carrier shipping software? Multi-carrier shipping software is a system that connects a company with multiple carriers through a single integration and handles the entire shipping process in one interface: choosing a carrier, generating labels and documents, tracking shipments, handling returns, and settling costs. It replaces working in several separate courier panels and a separate IT implementation for each carrier. In practice, such a system covers four areas: Rules and allocation – deciding which carrier and which service will handle a specific order. Execution – creating the shipment, label, and documents according to each carrier’s specification. Visibility – statuses from all carriers gathered in one view and passed on to your systems and to the customer. Settlement and data – actual costs, timeliness, and service quality broken down by carrier and destination. Alsendo is a leading technology platform for managing shipments and deliveries. It supports processes between your store, ERP system, or warehouse and the carrier network – it works both with your own courier contracts and with the rates available within the Alsendo group. How does the multi-carrier platform work in practice? From the moment an order comes in to the cost report, the process runs in five steps. Once the right rules are configured, the following operations happen automatically. Orders come into the system from an e-commerce platform, a marketplace, an ERP or WMS system, or directly via API. Data is validated address, weight, dimensions, and service requirements: cash on delivery, insurance, delivery to a pickup point. Rules select the carrier based on cost, delivery time, destination, product type, or exclusions that you define yourself. The shipment and documents are created a label in the format required by the carrier, a waybill, and, for shipments outside the EU, the documents needed for customs clearance. Statuses come back to your systems and to the end customer, in communications branded as your own. Features that make up the shipping system Automatic order allocation Orders are automatically routed to carriers – based on price, service quality, delivery area, and exclusions. You can set a limit for the surcharge for a better service. Learn more Generating labels and documents Labels and shipping documents are generated automatically, in the format required by each carrier – individually and in bulk. Learn more Tracking orders and cash-on-delivery collections Shipment statuses and cash-on-delivery payment settlements in real time, in a single view for all carriers. Learn more Carrier invoice verification Carrier invoices compared against shipment data and contract terms. Overpayments and incorrect surcharges are visible before they're paid. Learn more Returns management An automated return process – from request and label to root-cause analysis. A simple return builds brand trust and reduces customer service workload. Learn more Reports and analytics Timeliness, cost per shipment, and service quality broken down by carrier and destination. Data you can use in rate negotiations. Learn more Multiple delivery options at checkout Same-day or next-day delivery, parcel lockers, and pickup points – with a map of over 250,000 drop-off and pickup locations. Learn more Offline waybills The warehouse keeps working even when the carrier's system slows down or is temporarily unavailable – you can prepare waybills offline. Learn more One integration, many carriers Implementing multi-carrier shipping shouldn’t mean a separate IT project for every courier company. Alsendo provides more than 400 ready-made integrations and a single API, letting you connect all carriers at once – and add the next one through configuration, not development. E-commerce and marketplace platforms ERP and WMS systems Partners and integrations Carriers If you sell in multiple markets, the same set of rules will handle local carriers in each of them – without building a separate process for every country. See the full list of integrations A single carrier is enough as long as your volume, destinations, and customer expectations stay stable. Scale your business without limiting yourself to a single logistics network. Multi-carrier or a single carrier? Criterion One carrier Multi-carrier platform Choosing a service One price list and one set of services Rules select the carrier for each order Operational work Carrier panel, manual data re-entry One interface for all shipments and statuses Costs Dependent on a single contract Allocation based on cost and quality, invoice control Resilience An outage or peak-season surge blocks shipments Traffic is shifted to another carrier Customer options Limited to a single carrier’s network Courier, parcel locker, pickup point, same-day delivery Data Reports in the carrier’s own format Comparable data on timeliness and costs International expansion A new market means a new integration Local carriers within the same process Which Alsendo solution fits your business? Alsendo Business Companies that need broader shipping coverage – from domestic parcels and pallets to international shipments – with individually negotiated rates, simple API integration, and support from a business advisor. Learn more Alsendo Business Pro Online stores and marketplaces that want to streamline shipping, returns, and post-purchase communication in a subscription model – without an implementation project. Learn more Alsendo Innoship Large enterprises and retail chains shipping at scale: dynamic order allocation, invoice control, and carrier performance reporting. Learn more Alsendo Enterprise Tailor-made implementations – management of carrier contracts, flexible pricing models, and integrations for a specific technology stack. Learn more Alsendo International Cross-border sales in the European Union: parcel and pallet deliveries across EU markets with control over costs and delivery quality. Learn more Results reported by Alsendo Innoship clients −20% Reduction in monthly shipping costs +15% Increase in delivery service quality approx. 2 weeks to launch the platform 400+ ready-made integrations Why choose Alsendo? Scale that provides stability – over 8 million parcels monthly, over 100,000 companies using the group’s solutions, and reach in more than 150 countries. Technology neutrality – you work with your own carrier contracts or with rates available within the Alsendo group. The platform doesn’t lock you into a single carrier. Knowledge of local markets – the group’s brands operate in Poland, Czechia, Slovakia, Romania, Bulgaria, Lithuania, and Italy. That means real knowledge of local carriers. Support at every stage – from data mapping and allocation rule configuration to post-implementation care and last-mile support. Alsendo’s Regional Brands Frequently Asked Questions How does multi-carrier software differ from a single carrier's panel? A single carrier’s panel only handles its own services and its own data formats. A multi-carrier system accepts orders from your systems, automatically selects the carrier based on defined rules, and brings all shipments, statuses, and costs together into one comparable view. Can I use my own carrier contracts? Yes. Alsendo works both with contracts negotiated by your company and with rates available within the group. Both models can be combined – for example, using your own domestic contract and Alsendo’s rates for international shipments. How long does implementation take? For the most popular e-commerce platforms, launch is practically instant since the integration is ready. Enterprise-scale implementations – with allocation rules and ERP or WMS system connections – Alsendo Innoship clients typically launch in around two weeks. The timeline depends on the number of carriers and the complexity of the integration. What systems does the platform integrate with? With e-commerce platforms and marketplaces (including Shopify, WooCommerce, PrestaShop, Shoper, IdoSell, BaseLinker, Allegro, Amazon), with ERP and WMS systems, and via API also with custom-built solutions. In total, over 400 integrations are available. Does the platform support international shipping? Yes. The Alsendo group’s reach covers over 150 countries, and for shipments outside the European Union the system prepares the documents needed for customs clearance. Alsendo International handles cross-border deliveries within EU markets. Is Alsendo a courier price comparison tool? No. Alsendo is a technology platform for businesses – it manages the shipping process, integrations, and delivery data. One-off parcel shipping with price comparison is handled by the group’s dedicated services, in Poland apaczka.pl and sendit.pl. How much does Alsendo shipping software cost? Alsendo Business Pro operates on a subscription model with transparent package pricing. Innoship and Enterprise solutions are priced individually – based on volume, number of carriers, and scope of integration. We prepare a quote after you fill out a short form. See how Alsendo streamlines shipping management Describe your volume, carriers, and the systems you use. We’ll prepare a quote and show you what the rule configuration would look like for your process. 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