Who is Business Pro for?

Business PRO is designed for our customers in the e-commerce sector who want to:

• Influence their brand image.
• Promote their online store.
• Shape communication with buyers and build strong relationships.
• Have full control over the returns process.
• Meet the expectations of buyers who demand an easy return process at the time of purchase.
• Encourage customers to make repeat purchases.

• Register for Business PRO and log in to the Customer Panel.
• Choose the appropriate package. If you’re unsure about the differences, check our package comparison.
• Review and accept the applicable Terms & Conditions.
• Click Select.After confirmation, you will receive a message confirming the activation of your chosen package.
• You will receive an invoice within 2 business days. Please ensure payment is made. Invoices are issued electronically and can be downloaded in the Invoices section after logging in.

• The contract is signed for one year with monthly payments.
• Detailed terms can be found in the Terms & Conditions, which should be reviewed before subscribing.
• The subscription is active from the moment the package is activated and renews automatically every month.
• You can cancel at any time, but access will remain available until the end of the current billing cycle. Exception: promotional pricing.

No, the subscription renews automatically at the end of each billing cycle.

• Our service was created with users like you in mind.
• No technical skills are needed to configure the service.
• If you encounter any difficulties, check the configuration guide or contact us – our team is happy to help.

We recommend using all available features.

Contact our support team for assistance.

• Invoices are issued electronically and can be downloaded from the Invoices section after logging in. These are official documents and should be printed if needed.
• We do not send invoices by post. This is in compliance with legal regulations (Article 106, Sections 10 & 11 of the Act of March 11, 2004).
• We will notify you via email when an invoice is issued. The email will be sent to the address provided during registration.

• After cancellation, access to the service remains available until the end of the current billing cycle.
• Payments for activated, ongoing, or ordered services are non-refundable.

The General Terms & Conditions for Business PRO can be found in the Terms & Conditions section.

You can cancel the service by contacting our support team.

Currently available integrations: WooCommerce, PrestaShop, Magento, Apilo, Baselinker, Empik, Erli, IdoSell, Shoper.

This list is continuously expanding.

WooCommerce – Orlen Paczka by WPDesk, GLS by WPDesk, Inpost by WPDesk, Baselinker
Prestashop – DHL, Inpost by Sensbit, Poczta Polska, Baselinker
Magento – DHL, Baselinker
WooCommerce – Inpost PL, Inpost Paczkomaty, DPD, UPS, Poczta Polska, UPS by WPDesk, Fedex by WPDesk, Flexible Shipping Pro
Prestashop – Inpost, DPD
Magento – Inpost, DPD

This service automates the product return process for your e-store. The automation benefits both sides:

• Sellers: Gain full control over return management.
• Buyers: Can request a return online and track its progress.

The buyer fills out a return form, and key shipment details are automatically completed:

• Tracking number (auto-filled).
• Email address (auto-filled).
• Order number (optional).
• Reason for return.
• Message to the seller (optional).
• Selected courier service with drop-off point.
• Sender details.

Once the buyer submits the form:

• You receive an email notification about the new return.
• In the Returns section, you decide whether to accept or reject the return.
• Upon approval, the buyer receives a confirmation email with the return label and further instructions.
• The return shipment gains “new” status and appears in your Customer Panel’s order list.