Returns, Complaints, and After-Sales Service in E-commerce

The return process doesn't have to be a logistics nightmare. In this category, we discuss effective management of returns and complaints in an online store. Learn how to create a user-friendly returns policy that builds trust and boosts sales. We cover reverse logistics, automated return forms, and tools that streamline after-sales support. Find out how to turn a difficult return process into an opportunity to win a loyal customer for years to come.